Terms of Service

Effective Date: January 1, 2025

1. Introduction

Welcome to PointsTopHub at PointsTopHub.digital. These terms govern your access to our assistance services, digital products, and goods. By using our site, you agree to these terms.

2. Services

PointsTopHub provides helper and consulting services in the domain of PointsTopHub.digital. All service details, including scope and schedule, are described on our site. Once a session begins, it is deemed delivered and is non-refundable, due to the unique nature of personalized guidance.

3. Information Products

We offer digital courses, guides, and templates. If you find defects in content or access issues, you may request a refund within 14 days of purchase, provided the material remains unused. To initiate this process, submit your request through our contact form.

4. Physical Goods

For tangible items, you may request a refund within 30 days of delivery. Items must be unused and in original packaging. Shipping charges are not eligible for reimbursement. To begin a request, reach out via our contact form.

5. Refund Policy

Refund requests are processed within 7 business days after approval. We will issue reimbursement through the same channel used for your purchase. Processing times may vary by provider. Unauthorized requests made after the allowed period will be declined.

6. Rescheduling Services

You may request to reschedule a booked session at least 48 hours in advance. Requests are subject to availability. No fee applies for one adjustment. To proceed, submit your new preference via our contact form.

7. Contact Information

PointsTopHub.digital
350 West Georgia Street, Vancouver, BC V6B 6B1, Canada
Phone: +14164337501
Business ID: 458410377